Workshops

Improve effectiveness by developing new skills and learning from peers

Workshops

Improve effectiveness by developing new skills and learning from peers

by craig
We understand the dilemma. You need to develop skills to become more effective but are also reluctant to be away from the office.
The Centre’s 1-day workshops provide an effective approach to help you develop new skills, learn from peers and create an action plan for change in three steps:

1. Pre-readings provide baseline knowledge

This ensures participants have a common understanding of key concepts and models.

2. Workshops focus on discussion and practice

These are interactive sessions where participants gain practical skills they can immediately apply back at work, and learn from industry peers.

3. Embed skills through follow-up reinforcement

One month after the workshop, participants are asked  “what have you applied”, “how did it go” and “what will you do differently”.

Key Benefits

  • Learn from sector-experienced subject matter experts : Our facilitators all have deep expertise in what works and have NFP-sector experience to ensure relevance.
  • Pre-reading provides baseline knowledge to improve workshop effectiveness : Participants complete pre-reading to understand key concepts so the workshop can focus on implementation
  • Discuss and practise new skills in workshops : Participants  internalise new skills by discussing with others and gaining new insights.
  • Learn from peers : Take away new ideas and insights gained from other sector participants.
  • An emphasis on behaviour change : Participants create a Personal Action Plan on how they will apply new skills and ideas back at work.
  • Re-inforcement through follow-up activities or group coaching : Development continues to stay top of mind as each participant answers questions on what they tried
  • Cost-effective : Each daily workshop is competitively priced ($ 385 for early bird and members; $ 440 for non-members)

Upcoming Workshops

The Centre is providing the following workshops. See the relevant section on the Workshop or e-workshop page for more detail:

For Purpose Sector Introduction : Workshop – September 10 (SYD) OR On-line e-workshop : Available September 10

Grant Writing :  On-line e-workshop : Available September 3

Building Commercial Acumen : Workshop – September 13 (SYD) OR On-line e-workshop : Available September 5

Working With Your Board: Workshop – November 5 (SYD)

Strengthening Team Performance  : Workshop – September 20 (SYD)

Managing Performance  : Workshop – October 25 (SYD)

Mergers & Acquisitions :  On-line e-workshop : Available September 3

Measuring Social Impact :  On-line e-workshop : Available September 5 + Workshop October 11 (MEL) or October 18 (SYD)

For Purpose Sector Introduction

Sydney : September 10  (9.00 a.m – 5.00 p.m)
Price : $ 385 (Early Bird & Members) $ 440 (Non-Members) : GST Inclusive

Not For Profit, or For Purpose, organisations are different to For Profit organisations as their primary focus is delivering their mission.  The  sector provides employees with a great opportunity to make a difference, develop new skills and progress their career.

To optimise their effectiveness, it is important for staff new to the sector to understand what makes it different.  This workshop provides participants with an overview, identifies key drivers and values, and provides a network of like-minded peers from similar organisations.

The workshop is delivered in two different formats:-
  • A one-day Workshop (detail below) in Sydney; OR
  • An on-line e-workshop including 3 hours of self-paced on-line learning (using multiple 5-minute micro-lessons for easier viewing) and 2 * 1-hour Zoom video conferences to discuss application with a small group of 8 peers

Participants can select which format best meets their needs.

Topics covered

The For Purpose Sector:

  • Sector overview
  • Characteristics of the sector
  • The benefits and obligations of NFP status
  • Who is the customer
  • How are For Purpose organisations different to government / corporates

Sector Characteristics:

  • Changes in funding models
  • The new emphasis on purpose impact and Financial Sustainability
  • Transparency and accountability
  • Working with vulnerable communities
  • Mergers and sector consolidation
  • Myths about the sector
  • The role of volunteers
  • Image of the sector

Your Role:

  • Being a champion of change
  • Making a difference
  • Personal values

The role of the ACNC and Peak Bodies:

  • Overview

Managing your career:

  • Professional development

Personal Action Plan:

Who Should Attend : Individuals who are new to the sector.

Your Facilitators:

Brian Doolan is a highly respected industry leader and consultant to the social purpose sector.

His career includes roles as CEO of The Fred Hollows Foundation and Country Director for Care International in Iraq and Vietnam. Brian draws upon his deep industry experience to facilitate, mentor, coach and consult in the areas of strategy, social impact, organisational development and innovative financing.

Michelle Piccolo has deep expertise and experience as both a senior executive in the sector as well as a respected facilitator and consultant in strategy, organisational development and transformational change.

Michelle was CEO for breakthru (an innovative provider of social services) and consulted for clients such as Optus, Macquarie Bank, Sydney Opera House, Disability Employment Australia, Paraquad and Campbell Page.

Building Commercial Acumen

Sydney : September 13  (9.00 a.m – 5.00 p.m)
Price : $ 385 (Early Bird & Members) $ 440 (Non-Members) : GST Inclusive

The phrase “Not For Profit” is no longer an adequate description for the sector. Organisations need to deliver a profit (or surplus) in order to continue to deliver their purpose.

All managers need to be commercially aware and make responsible decisions on the use of funds so the organisation delivers its purpose within defined budget constraints.

This workshop is designed to equip managers with the fundamental  commercial acumen skills and mindset to achieve this objective.

The workshop is being delivered in two different formats:-
  • A one-day In Person Workshop (detail below)  in Sydney , OR
  • An On-line e-workshop including 3 * 1-hour modules of self-paced on-line learning (using multiple 5-minute micro-lessons for easier viewing) and 2 * 1-hour Zoom video conferences to discuss application with a small group of 8 participants.

Participants can select which format best meets their needs.

Topics Covered

The need to be both Purpose and Commercially-focussed:

  • Essential Skills for on-going delivery of purpose
  • Commercial Acumen for the For Purpose Sector

Mission, Goals, Management Objectives:

  • Understanding the strategic drivers of your organisation
  • Balancing competing goals : mission vs money

Fundamental Commercial Acumen concepts:

  • Income and expenses, Assets and liabilities
  • Cash flow and working capital

Understanding Costs:

  • Fixed, variable, unit and breakeven costs
  • The impact of not charging appropriately

Managing a budget:

  • Understanding your budget report
  • Variance analysis and corrective actions

Bringing it together:

  • How do For Purpose organisations source and spend money
  • How to optimise the use of resources

Your Personal Action Plan

Who Should Attend : Middle and frontline managers who need to strengthen fundamental commercial acumen skills.

Your Facilitator : Craig Gowan

Craig is a leading facilitator, consultant and coach in the areas of strategic planning, commercial acumen, risk management, project management, leadership, building talent and performance management.

Craig’s expertise is recognised by his role as lecturer for respected education institutions such as Macquarie Graduate School of Management, Australian Institute of Management and Australian Human Resources Institute.

A few of Craig’s For Purpose clients include Baptist Community Services, Catholic Health, Calvary Health and The Disability Trust.

Working with Your Board

Sydney : November 5 (9.30 a.m – 5.30 p.m)
Price : $ 385 (Early Bird & Members) $ 440 (Non-Members) : GST Inclusive

The working relationship between the CEO and the Board can have a significant impact on the organisation’s ability to deliver on its purpose and commercial objectives.

Working well, the Board can be a powerful resource for strategic thinking, advocacy, governance, mentoring and support. However, a poor working relationship can lead to tension, conflict and failure to deliver the organisation’s objectives.

This 1-day Workshop is designed to equip CEOs and Executive Leaders with best practice frameworks, practical tools and ideas to build an effective working relationship with their Board. It is an interactive workshop that draws upon the experience and expertise of the participants, and promotes learning from peers.

Topics Covered :

Why is this important:

  • Challenges of the CEO / Board relationship
  • Potential pitfalls

Boards in the For Purpose Sector :

  • Key Findings (AICD, ACNC)
  • What does good governance look like

The CEO – Board Partnership :

  • Major areas of collaboration
  • How the Board and CEO determine responsibilities

Focus on the CEO – Chair & Board relationship  :

  • Clear structure and practices
  • Focus on communication and trust

Key Success Factors for an effective working relationship :

  • Clarity on roles & boundaries
  • Agree KPIs, risk  & mandate
  • Excellent reporting
  • No surprises
  • Embrace healthy debate
  • Be accountable & deliver
  • Seek feedback
  • Focus on your development

Influencing and Communication :

  • Influencing strategies
  • Managing differences and conflict
  • Being a problem solver

CEO Panel Discussion :

  • Elisabeth Shaw (CEO, Relationships Australia NSW)
  • Nicola Stokes (CEO, Sydney Children’s Hospital Foundation)
  • Nigel Spence (CEO, ChildFund Australia)

Your Personal Action Plan

Who Should Attend CEOs and Executive Leaders who work closely with the Board.

Your Facilitator : Jayne Blake

Jayne is a highly respected facilitator, coach and consultant in the areas of strategy development to deliver growth, commercial acumen, risk management, business development, mergers and  organisational change.

Jayne brings deep experience from both the For Purpose sector (previous CEO and Chair at HeartKids) and commercial sector (Sales Director and Head of Finance at Vodafone).

 

Brian Doolan is a highly respected industry leader and consultant to the social purpose sector.

His career includes roles as CEO of The Fred Hollows Foundation and Country Director for Care International in Iraq and Vietnam. Brian draws upon his deep industry experience to facilitate, mentor, coach and consult in the areas of strategy, social impact, organisational development and innovative financing.

Strengthening Team Performance

Sydney : September 20 (9.00 a.m – 5.00 p.m)
Price : $ 385 (Early Bird & Members) $ 440 (Non-Members) : GST Inclusive

Effective people management skills are critical as For Purpose organisations need to deliver on both their purpose and commercial objectives. Having staff with good intentions is no longer sufficient. The sector requires managers who are able to lead, develop and guide their teams; but also manage, monitor and hold their team to account.

This workshop helps managers gain the optimum results from their people through setting clear objectives, motivating their staff and ensuring their team are working to the same plan.

Topics Covered:

Leading teams in a changing environment:

  • Importance of team purpose & vision
  • What separates positive & toxic cultures

Linking strategic, team & individual planning:

  • Team & individual planning exercises

Effective team meeting strategies:

  • Setting group agreements
  • 10 strategies for chairing team meetings

Team morale building strategies:

  • Practical exercises to support team development
  • Strength-based team development

Dealing with team resistance:

  • Identifying meeting killers
  • Facilitation tactics to navigate poor group behaviour

Coaching to gain buy in:

  • Tools to support staff reflective practice
  • Feed forward technique

Your Personal Action Plan

Who Should Attend : Middle and frontline managers.

 

Your Facilitator : Paul Schott

Managing Performance

Sydney : October 25  (9.00 a.m – 5.00 p.m)
Price : $ 385 (Early Bird & Members) $ 440 (Non-Members) : GST Inclusive

Setting the direction is only the starting point. Effective managers need to ensure their team are delivering against their plan. This requires a constant focus on measuring progress, review meetings with staff and taking corrective action to bring the team back on track.

Topics Covered:

Culture impact of poor performers:

  • Research into the impact of poor performers
  • Assessing high/middle/low performers
  • Outcomes of formal performance management

Know your performance bottom lines:

  • Identifying performance agreements.
  • Understanding a performance management framework.

Adjusting your leadership style:

  • Situational leadership
  • Knowing your own strengths & weaknesses

Feedback techniques:

  • Cultural barriers to feedback
  • “On the run” feedback technique
  • Receiving feedback technique

Negotiating difficult conversations:

  • Escalated feedback technique
  • HELP Model

Running effective performance management meetings:

  • Helpful scripts for unsatisfactory performance meetings
  • Interface with HR

Your Action Plan:

  • Action agenda for post workshop follow through

Who Should Attend Middle and frontline managers

Your Facilitator : Paul Schott

Paul is a respected facilitator, coach and consultant assisting managers to maximise their staff performance and build effective teams. His focus areas include productivity improvement, managing performance, strengthening team work and measuring program impact.

Paul draws upon his own experience as a senior manager, team leader and social worker with organisations such as University of Newcastle, Samaritans Foundation and Family Support Services NSW.

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